There’s been a change in mindset among PSE leaders. We used to focus on our limitations and constraints—that’s how a utility operates. Now our leaders start with opportunities and possibilities and work back from there. That’s how an energy company acts. The Henley Group has been our partner in this transformation. With their support over the past 13 years, PSE leaders at all levels of the organization, from front-line supervisors to the executive suite, have learned to challenge themselves, to fight complacency, and to bring their best each and every day.